YOUR PARTNER IN FITNESS
When you choose Matrix, you're getting more than the world's finest fitness equipment, you're getting a partner that will be there, for your grand opening and every day after.
You set the bar for success, we'll help you reach it - faster!
Direct
Five factories and nearly 40 wholly owned subsidiaries.
Buy from a partner that makes and distributes their products.
Global Leader
We are a global leader in the fitness industry consistently delivery new product innovation for over 20 years.
Reliable
Our teams manage your franchise experience including layouts, ordering, delivery & installation, service & warranty and everything in between.
Committed
Matrix is the only Approved Supplier with a contractually agreed global Service Level Agreement.
MORE VALUE
The Best Value Proposition in the Industry
Finance Commitment
Our team will work with you to develop financial solutions that expand your options and maximize your investment.
Faster Delivery & Shorter Lead Times
We own our own factories producing key components
Best First Time Fix Rate
Our subsidiaries hold a significant inventory of spare parts to achieve agreed First Time Fix rates.
Lower Total Cost of Ownership
We manufacture many of our own parts so they are more reliable and generally lower cost than other vendors.
MORE WARRANTY
Our Commitment of Quality
7 YEARS
Frames
Frames for both strength and cardio product are covered by a seven-year warranty.
5 YEARS
Motors & Generators
Five-year warranty on the treadmill motor and hybrid generators for bikes, elliptical trainers, Ascent Trainers, ClimbMills and steppers.
2 YEARS
Parts & Labor
Warranty extends to all parts including defects or damage, service repair, not including normal wear and tear items.
2 YEARS
Repair & Replacement
Any repair or replacement under our warranty extends the original warranty for the replaced or repaired parts for a maximum of two (2) years.
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